Resident Advisory Services
The PACT Resource Team is seeking Resident Advisors to assist resident associations in planning for comprehensive repairs and enhanced property management and social services to be provided through the PACT program (Permanent Affordability Commitment Together). Generally, the Resident Advisor will be responsible for ensuring resident leaders have access to complete and accurate information that enables them to meaningfully engage with NYCHA and development partners in making important decisions about the future of their homes and communities. Resident Advisors may serve in a variety of capacities depending on the needs of residents at each location.
Specific examples of Resident Advisor activities may include:
- Assessing and documenting community needs and opportunities
- Assisting resident leaders in the selection of PACT partners, including developers, general contractors, property managers, and social service providers
- Advocating for resident priorities with NYCHA and/or PACT development partners
- Facilitating resident and stakeholder design processes to develop plans for rehabilitation (including public spaces, buildings, and apartments), property management, and social services
- Representing resident interests and, where needed, facilitating productive dialogue between residents and NYCHA and/or PACT development partners
- Building the organizational capacity of resident leaders
- Conducting community-wide outreach and education